3. Combination of IT and people’s activity to support operations, management, and decision-making. Not just referring to Information Communication Technology (ICT) that is used in an organization, but also the interaction between people and technology to support business process. It’s a BIG Thing What is IS?
4. Other Arguments.. Main components of IS are computer hardware and software, databases, telecommunication systems, human resources, and procedures IS is a work system which its activities used for processing (obtaining, transmitting, storing, retrieving, manipulating, displaying) information Makes IS just BIGger
5. Information System is a combination of computer science, software engineering, information technology, and customer Another thing about IS BIGger..
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8. Famous Information Systems American Airlines’ “Sabre” Citibank’s ATM Otis Elevator’s “Otisline” American Hospital Supply’s “ASAP” McKesson Drug Company’s “Economost”
10. History 1930 – manual systems used 1939 - reservations are handled in “reservation’s office” 1946 - Reservisor 1952 – Magnetronic Reservisor 1953 – IBM got involved 1959 - $30 million investment in new, high risk, passenger reservation teleprocessing system 1964 – Sabre installed for internal passenger reservation processing 1968 – IBM sells similar system to other airlines, PARS 1970 – AA selected PARS as the updated basis of Sabre
11. In the 1960s, SABRE had handled a very large number of transactions, such as 83,000 daily phone calls The system took over all booking functions at 1964 In 1980s Sabre offer online reservations Then Sabre had become a publicly traded corporation, Sabre Holdings The system is used by a large number of companies, such as Eurostar and SNCF Used by travel agents, airlines, car-rental companies, hotels, dozens of railways, tour companies, ferries, and cruise lines Most important, Sabre has brought a large revenue for American Airlines SABRE